New Vanguard CEO: AI Could Help Customer Service?

New Vanguard CEO Salim Ramji tells CNBC that artificial intelligence (AI) could help the company with customer service. Does that sound good to you? I didn’t think so.

Action Line: When you hear the words “robo adviser,” run. And when you want to know more about why I think Vanguard is too big, download my SPECIAL REPORT: The Trouble with BlackRo… er… ummm, Vanguard.