“We ended ours a long time ago. It was a disaster from day 1,” a reader wrote to me recently.
Then there’s this:
“The hard-selling was relentless, even infuriating, prospective customers said,” explains Janet Lorin at Bloomberg. “Marketers called homes,
spammed work email and impersonated friends, colleagues, and government officials.”
The Bloomberg article continues:
“CALLS REPEAT EVERY DAY. I SUBMIT A COMPLAINT EVERY DAY. NO
CORRECTIVE ACTION TAKEN. WHAT CAN I DO???????????????????,” a
resident from Waterford, Pennsylvania, wrote in a July 2016
email.Would-be clients were complaining about a single company,
Fisher Investments, government records show. Billionaire Ken
Fisher, its founder and chairman, provoked a firestorm and more
than $3 billion in client defections after telling an investment
conference on October 8 that wooing clients is like “trying to
get into a girl’s pants.”Long before then, however, some prospects were already
fuming because they said Fisher’s sales force wouldn’t take no
for an answer. Since 2016, 125 people have filed grievances
about Fisher with the Federal Trade Commission, according to
records released under the U.S. Freedom of Information Act.
